Terms of service

Introduction

Welcome to Truefarm Foods (“we”, “our”, or “us”). These Terms of Service govern your use of our website and the purchase of products through our platform. By accessing or using our website, you agree to these terms. If you do not agree, please discontinue use of the website.

1. Use of the Website

1.1 You must be at least 15 years old to use our website and place orders.

1.2 You agree to use the website only for lawful purposes and in accordance with these terms.

1.3 Any unauthorised access, misuse, or disruption of the website is prohibited.

2. Product Information & Availability

2.1 We aim to keep product descriptions, images, and information accurate and updated. However, occasional errors or omissions may occur.

2.2 Product availability may change without prior notice.

2.3 Prices may be updated at any time without notice.

3. Orders & Payments

3.1 Placing an order on our website constitutes an offer to purchase under these terms.

3.2 We reserve the right to accept, modify, or decline any order.

3.3 Payment must be completed at checkout using the available payment methods displayed on the website.

4. Delivery & Shipping

4.1 We aim to deliver within estimated timelines; however, delays may occasionally occur due to unforeseen circumstances.

4.2 Applicable shipping charges will be shown during checkout.

4.3 Customers are responsible for providing accurate delivery details. We are not liable for delivery issues arising from incorrect information.

5. Returns & Refunds

5.1 Returns are accepted in accordance with our Returns Policy available on our website.

5.2 Refunds, where applicable, will be processed as per our Refund Policy.

6. Intellectual Property

6.1 All content on this website—including text, images, logos, trademarks, and graphics—is owned by Truefarm Foods and protected under applicable intellectual property laws.

6.2 Content may not be copied, reproduced, or distributed without prior written permission.

7. Privacy

Your personal information is handled in accordance with our Privacy Policy available on our website.

8. Limitation of Liability

To the extent permitted by law, Truefarm Foods shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of the website or products purchased through it.

9. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

10. Updates to These Terms

We may update these Terms of Service from time to time. Any changes become effective once published on our website. Continued use of the website indicates acceptance of the revised terms.

Truefarm Promise

At Truefarm, we work closely with farmers to bring thoughtfully sourced ingredients that are pure, wholesome, and crafted with care .

Delivered to Your Doorstep

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